![]() Ensure you have a recent backup of your Cisco configuration file. If the user lockout incident is severe, our systems administration team may have to reset the hardware firewall. If you forget your Cisco ASA password, contact Live Support. While still logged into the current terminal session, log into your firewall from a new SSH session to test your changes.The following command prompts you to update your user password: change-password.Log into your hardware firewall as instructed above.You can check your ASA version with the following command: sho ver. ![]() Log into your Cisco firewall with the following command, using your actual firewall username and IP address: ssh If successful, you’ll see the amount of recent firewall login attempts, last login, and other security information.cPanel server administrators can use WebHost Manager (WHM) Terminal instead. Log into your dedicated server command-line interface (CLI) as root with SSH.Contact Live Support if you’re unsure which firewall model you use. Secure Shell (SSH) is the default method to log into Cisco ASA 5505/5506-X firewalls. Then remove the email before an email-based cyber attack occurs. We recommend saving the firewall IP address, user credentials, and required steps in a password manager such as KeePass. Upon purchasing a Cisco ASA, you’ll be emailed firewall login credentials. Better overall protection against denial of service and other cyber attacks. ![]()
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